What is it?

A Parts Manager is responsible for, but not limited to, managing, and building the team, maintaining the focus and attainment of the operations results, forecasting, and preparing financial reports. Effectively they are catalysts to communication within their teams, the dealership and group, while serving as the main contact with brand/factory representatives. They are also responsible for the control of costs within the fixed operation departments, promotion of and development of incentives and marketing plans, and departmental logistics.

A Parts Manager joining our team will oversee all aspects of the Parts Department; analyzing reports, ensuring that customer satisfaction targets are met, and coaching the teams in Service to maintain a first-class customer experience. Your crucial leadership qualities assist in achieving individual and collective goals. The overall objective is that of setting and maintaining a high service standard for customers, and further enhancing the relationship with the customer.

Service teams work 5 shifts a week from Monday to Friday with the possibility for an evening or late shift as business requires.

 The Palladino Auto Group provides training and development opportunities, helping people build careers

 What do I need?

 ·      Post Secondary Diploma or Trade School Certificate in Automotive Studies, or relevant studies

·      Valid Driver’s License

·      Ideally two (2) years minimum as a Parts Manager; Automotive dealership experience preferred 

 Key elements to achieve success in this position are:

 ·    Being a collaborative professional who promotes teamwork and works cohesively in a team-oriented environment.

·      Excellent computer skills.

·      Strong aptitude for technical/mechanical repairs.

·      Excellent time-management skills.

·      Excellent customer service skills.

·      Organised with attention to detail.

Benefits and Compensation

• Comprehensive Benefits Package for full time employees

                        Salary + bonus component

• Professional Development and Training Opportunities

• Employee & Family Purchase Program

• Employee Perks Program

• Employee Discount on Parts and Services

• Employee & Family Assistance Program

• Corporate Discounted Membership with GoodLife Fitness

• Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

What is it?

Senior Detailers are key for the business of our dealership.  Not only ensuring vehicles are thoroughly cleaned, detailed, buffed and prepped prior to presentation to the customer, but doing so in an efficient manner. This includes working with a variety of cleaning agents, tools and professional automotive appearance and maintenance techniques. Senior Detailers, being most experienced in the Detail team coordinates with both the Sales and Service teams,  ensuring quality and efficient output, and maintenance of the inventory condition.

What can I expect?

A Senior Detailer joining our team will be fully trained on the the process. Bringing with them their expertise in cleaning and maintaining vehicle interiors and exteriors, in compliance with all company standards, car inspections and accurate record keeping of vehicle condition. With the experience and expertise, the Senior Detailer will also mentor other team members,  as it is expected they have honed their skills and are willing to readily share their expertise.

The Detailer team works 5 shifts a week from Monday to Saturday, day and afternoon shifts. 

 What do I need?

·        The minimum requirement of High school diploma or equivalent

·        Drivers licence with acceptable driving record

·        Experience in automotive detailing, buffing and 

 Some of the characteristics that will make you successful in this position are:

·           Attention to detail with excellent customer service

·           Excellent communication and team working skills

·        This position is physically demanding, including walking, crouching, bending, and standing for extended time periods.

·        Experience in Detailing will be considered an asset.

Benefits and Compensation

-     Comprehensive Benefits Package for full time employees

-     Professional Development and Training Opportunities

-     Employee & Family Purchase Program

-     Employee Perks Program

-     Employee Discount on Parts and Services

-     Employee & Family Assistance Program

-     Corporate Discounted Membership with Good Life Fitness

-     Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

The Service Advisor is the first point of contact for customers visiting our Service Department. They build lasting relationships, guide customers on best practices for keeping their vehicles safe and properly maintained, and ensure every customer receives an exceptional service experience.

Service Advisors collaborate closely with our Sales team, Service Appointment Coordinator, and our skilled Technicians to deliver the outstanding service our customers have come to expect.

What Can I Expect?

A new Service Advisor joining our team will receive comprehensive training on all processes, systems, and software used in the Service and Parts Departments.

Training includes:

• Learning how each dealership department works together in the service process

• Detailed coaching on the variety of parts and service tasks involved in the role

• Ongoing mentorship and support from experienced team members

Service Advisors are responsible for executing service processes with diligence, customer service, compliance, and safety in mind. You will provide each customer with a personalized service experience—earning their trust, loyalty, and continued business.

Hours of work: Primarily day shifts, with occasional evenings or weekends as required.

What Do I Need?

• High School Diploma or equivalent

• Automotive customer service experience is required

Skills and Attributes for Success:

• Collaborative and professional team player

• Strong customer service background

• Excellent computer skills

• Highly detail-oriented

• Outgoing, enthusiastic, and self-motivated

• Strong communication, interpersonal, and conflict-resolution skills

• Highly organized with the ability to prioritize

• Exceptional product knowledge and a willingness to learn

Compensation & Benefits:

• Competitive Salary & Incentive Bonus Program

• Comprehensive Benefits Package

• Professional Development & Training Opportunities

• Employee Purchase Program

• Retirement Savings Plan

• Employee & Family Assistance Program

• Discounted Home & Auto Insurance

  
  

  Accessibility Commitment

  The Palladino Auto Group welcomes applications from individuals with disabilities. Accommodations are available upon request throughout all stages of the selection process.

The Palladino Auto Group started as a family business and has retained the foundational values as we expand across Ontario. With us you will be supported, challenged, and inspired by your team.

We are looking for a driven, hard working, quality focused, team player to join our organisation! Our group is growing! This offers an opportunity to build a career with our group, receiving OEM  professional development and training opportunities, as well as future career advancement!

Responsibilities

·       Review repair orders and perform the required service

·       Diagnose and repair automobiles according to manufacture specifications

·       Adjust, repair, or replace parts and components of automotive systems

·       Diagnose and identify any additional issues beyond those contained within the repair order and advise accordingly

·       Accurately record details of work performed

·       Maintain a safe and tidy work area

Requirements

·       Collaborative professional who promotes team work and works cohesively within a team-oriented environment

·       Fully licensed journeyman (310s License) 

·       Experience working with specific brands is an asset

·       Honest and reliable

Benefits

• Competitive Salary

• Comprehensive Benefits Package for full time employees

• Professional Development and Training Opportunities

• Employee & Family Purchase Program

• Employee & Family Assistance Program 

• Employee Perks Program

• Corporate Discounted Membership with GoodLife Fitness

• Yearly Boot Allowance for Technicians

• Discounted Home & Auto Insurance 

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

What is it?

A Service Manager is responsible for, but not limited to, managing, and building the team, maintaining the focus and attainment of the operations results, forecasting, and preparing financial reports. Effectively they are catalysts to communication within their teams, the dealership and group, while serving as the main contact with brand/factory representatives. They are also responsible for the control of costs within the fixed operation departments, promotion of and development of incentives and marketing plans, and departmental logistics.

A Service Manager joining our team will oversee all aspects of the Service and Parts Department; analyzing reports, ensuring that customer satisfaction targets are met, and coaching the teams in Service to maintain a first-class customer experience. Your crucial leadership qualities assist in achieving individual and collective goals. The overall objective is that of setting and maintaining a high service standard for customers, and further enhancing the relationship with the customer.

Service teams work 5 shifts a week from Monday to Friday with the possibility for an evening or late shift as business requires.

 The Palladino Auto Group provides training and development opportunities, helping people build careers

 What do I need?

 ·      Post Secondary Diploma or Trade School Certificate in Automotive Studies, or relevant studies

·      Valid Driver’s License

·      Ideally two (2) years minimum as a Service Manager; Automotive dealership experience preferred 

 Key elements to achieve success in this position are:

 ·    Being a collaborative professional who promotes teamwork and works cohesively in a team-oriented environment.

·      Excellent computer skills.

·      Strong aptitude for technical/mechanical repairs.

·      Excellent time-management skills.

·      Excellent customer service skills.

·      Organised with attention to detail.

Benefits and Compensation

• Comprehensive Benefits Package for full time employees

                        Salary + bonus component, company vehicle

• Professional Development and Training Opportunities

• Employee & Family Purchase Program

• Employee Perks Program

• Employee Discount on Parts and Services

• Employee & Family Assistance Program

• Corporate Discounted Membership with GoodLife Fitness

• Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

The Palladino Auto Group is hiring a Detailer.

What is it?

Detailers are crucial to the business for the sales and service department for our dealership. Ensuring vehicles are thoroughly cleaned, detailed, and prepped prior to presentation to the customer. This includes working with a variety of cleaning agents, tools and techniques. The Detail team coordinates with both the Sales and Service teams to meet deadlines and keep the inventory shining and sanitized. 

What can I expect?

A Detailer who joins our team will be fully trained on their role in the process. Beginning with, but not limited to, cleaning vehicle interiors and exteriors in compliance with all company standards, car inspections and accurate record keeping of vehicle condition. There will be a lot of time spent with a mentor, learning from senior team members, who have honed their skills and readily share their expertise.

The Detailer team works 5 shifts a week from Monday to Saturday, day and afternoon shifts. 

 What do I need?

·        The minimum requirement of High school diploma or equivalent

·        Driver's license with a clean driving record.

 Some of the characteristics that will make you successful in this position are:

·           Attention to detail with excellent customer service

·           Excellent communication and team working skills

·        This position is physically demanding, including walking, crouching, bending, and standing for extended time periods.

·        Experience in Detailing will be considered an asset.

Benefits and Compensation

-     Comprehensive Benefits Package for full time employees

-     Professional Development and Training Opportunities

-     Employee & Family Purchase Program

-     Employee Perks Program

-     Employee Discount on Parts and Services

-     Employee & Family Assistance Program

-     Corporate Discounted Membership with Good Life Fitness

-     Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com